Terms & Conditions

Welcome to Green Vista Resort. By accessing or using our website https://greenvistaresort.com, booking a stay, or using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before proceeding.


1. General Information

Green Vista Resort is located at:
NH-31, Mangalbari, Chalsa, India, West Bengal
Contact: +91 81013 68313
Email: greenvistaresort@gmail.com


2. Booking & Reservation

  • All bookings are subject to availability.

  • Reservations can be made online, by phone, or via email.

  • A confirmation email will be sent once the booking is successfully completed.

  • We may request advance payment or deposit depending on the type of reservation.


3. Check-In & Check-Out

  • Check-in Time: 12:00 PM

  • Check-out Time: 11:00 AM

  • Early check-in or late check-out is subject to availability and may incur additional charges.


4. Cancellation & Refund Policy

  • Cancellations made at least 72 hours before the check-in date are eligible for a full refund.

  • Cancellations made within 72 hours of check-in may incur cancellation charges.

  • No-shows or same-day cancellations will be charged the full amount of the reservation.


5. Guest Conduct

  • Guests are expected to behave respectfully and follow resort rules.

  • Illegal or disruptive behavior may result in immediate eviction without a refund.

  • The resort is a non-smoking property. Designated smoking areas are provided.


6. Damages & Liability

  • Guests will be held responsible for any loss or damage to the property caused by them during their stay.

  • Green Vista Resort is not liable for any loss or damage to personal belongings of guests.


7. Privacy Policy

Your personal information (name, email, phone number, etc.) collected during booking or communication will be kept confidential and used only for reservation and service purposes. Please read our Privacy Policy for more details.


8. Force Majeure

We are not responsible for any failure to perform our obligations due to circumstances beyond our control, such as natural disasters, government restrictions, or unforeseen emergencies.


9. Changes to Terms

Green Vista Resort reserves the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on our website.


10. Contact Us

For any questions regarding these Terms & Conditions, please contact us:

📞 Phone: +91 81013 68313
📧 Email: greenvistaresort@gmail.com
📍 Address: NH-31, Mangalbari, Chalsa, West Bengal, India